BCHF
Feedback & Performance
Hearing from our customers is very important to us.
We can learn from customer feedback; what we are doing well, what we may need to improve and when we get things wrong, how we can put them right.
This feedback is gathered in a variety of ways such as tenant satisfaction surveys, tenant focus groups, direct comments from tenants and of course via our Customer Feedback leaflet, which can be downloaded below.
You can now submit an online report on this website.
BCHF is committed to continually improving the performance of its services and look forward to receiving your feedback.
