BCHFMake a Payment
BCHF offers a wide variety of ways for you to pay rent, service charges or other payments, which are summarised below.
Paying your rent online
Just log onto www.allpayments.net and follow the onscreen instructions. You will need your allpay Payment Swipe Card and debit card.
Paying at the post office
Accepts cash, debit card and cheques. Please make cheques payable to ‘Post Office Limited’.
Paying by telephone
Just call 0844 557 8321 and follow the instructions. This service is available 24 hours a day, 7 days a week. You will need your Payment Swipe Card and debit card. You can also call the BCHF office on 0117 9470501 (and press ‘option 1’).
Paying by direct debit
Just ‘phone the office and ask to speak to your housing officer. They will be able to set up a Direct Debit for you over the phone. If you prefer we can send out a form for you to fill in and return.
Paying in BCHF’s office
We accept payments via cheque or debit card in our office at 400 Filton Avenue. See our opening hours.
Allpay Payment Swipe Cards
To pay your rent in any way other than in the office you need an ‘allpay’ Payment Swipe Card. All tenants are given one of these when they move in. If your Payment Swipe Card is lost, stolen or damaged so that it is unusable please contact your Housing Officer, who will arrange for a new Card to be sent to you. You can also contact your Housing Officer if you have any queries regarding the Card and its use.
Paying for recharges
You can make a payment for a recharge by any one of the methods above. If you are making a payment for a recharge we ask that you contact the office to let us know when you make a payment. This helps us ensure that we allocate the money to the correct account.
